Appointments

How to make an appointment                

Routine Appointments

This practice runs an appointment system.  You can make an appointment by either calling into surgery, by telephone or by registering with the surgery to book online via the internet.  Routine appointments can be made up to 2 weeks in advance.  It is advisable, but not always possible, to see the doctor who knows your problem.

Surgery appointments are normally 10 minutes. If you require a longer appointment please inform reception. Also please remember an appointment is for only one person.

If you want to book an appointment at a particular time, or if you want a choice of doctor or nurse you can book appointments up to 4 weeks in advance. 

If you have any queries or question (non prescription related) please email: Enquiries Malpasbrookhc (Malpas - Malpas Brook Health Centre) <Enquiries.Malpasbrookhc@wales.nhs.uk> this service is for non urgent enquiries and questions only. It has an automatic reply that your enquiries will be acknowledged within 48 hours.

FOR URGENT SAME DAY APPOINTMENTS PLEASE SPEAK WITH OUR CARE NAVIGATORS/RECEPTIONISTS AND THEY WILL BE ABLE TO ADVISE.

Telephone Advice

Patients requiring telephone advice only may speak to one of the doctors when they are not in consultation.  Please speak to the receptionist who will be able to advise you when a doctor is available to take your call.